Terms of service

Last updated: 25/03/2026


These Terms of Service (“Terms”) govern your use of the Zyphera website and the purchase of products offered through our store. By accessing our website or purchasing from us, you agree to be bound by these Terms.


If you do not agree to these Terms, you should not use our website.

 

 

 

1. General Conditions

 


Zyphera provides research compounds intended strictly for laboratory and scientific research purposes.


By using this website, you confirm that:

 

  • you are at least 18 years of age

  • you are legally permitted to purchase research materials in your jurisdiction

  • you will use products in compliance with all applicable laws and regulations

  • you are purchasing for legitimate research purposes only

 


We reserve the right to refuse service to anyone at any time for any reason.

 

 

 

2. Research Use Only Disclaimer

 


All products sold by Zyphera are:

 

  • intended for research and laboratory use only

  • not intended for human or animal consumption

  • not intended for medical, diagnostic, therapeutic, or clinical use

  • not intended to diagnose, treat, cure, or prevent any disease

 


Products must be handled only by qualified professionals trained in laboratory procedures.


By purchasing from Zyphera, you acknowledge that you understand the nature of these materials and assume responsibility for their safe and lawful use.

 

 

 

3. Product Information

 


We strive to provide accurate descriptions of our products. However, we do not guarantee that product descriptions or other content are error-free, complete, or current.


All product information is provided for educational and research reference purposes only.


Zyphera reserves the right to modify product specifications, pricing, or availability without prior notice.

 

 

 

4. Orders and Payment

 


All orders are subject to acceptance and availability.


We reserve the right to:

 

  • refuse or cancel any order

  • limit quantities purchased

  • verify information before processing orders

  • cancel orders suspected of misuse or policy violation

 


Payments must be completed in full before order processing.


We use secure payment providers to process transactions.

 

 

 

5. Shipping and Delivery

 


Shipping times are estimates and may vary depending on location and carrier conditions.


Zyphera is not responsible for:

 

  • delays caused by customs

  • delays caused by carriers

  • incorrect shipping information provided by customers

  • lost packages due to incorrect address entry

 


Customers are responsible for ensuring that purchased materials are permitted in their jurisdiction.

 

 

 

6. Returns and Refunds

 


Due to the sensitive nature of research materials, products may not be eligible for return once shipped.


Refunds or replacements may be considered only in cases such as:

 

  • incorrect item received

  • damaged product upon arrival

  • verified order processing error

 


Requests must be submitted within a reasonable time after delivery.

 

 

 

7. Limitation of Liability

 


Zyphera shall not be held liable for any damages arising from:

 

  • misuse of products

  • improper handling or storage

  • use outside of research purposes

  • failure to follow applicable laws or regulations

  • interpretation or reliance on product information

 


All products are provided “as is” without warranties of any kind, express or implied.

 

 

 

8. Intellectual Property

 


All website content including:

 

  • text

  • logo

  • graphics

  • product descriptions

  • design elements

 


are the property of Zyphera and may not be copied, reproduced, or distributed without written permission.

 

 

 

9. Prohibited Uses

 


You may not use our products or website:

 

  • for unlawful purposes

  • in violation of any regulations

  • to attempt unauthorized access to systems

  • to distribute harmful software or materials

  • to misrepresent product purpose

 


We reserve the right to terminate access for violations of these Terms.

 

 

 

10. Privacy

 


Your submission of personal information is governed by our Privacy Policy.

 

 

 

11. Modifications to Terms

 


Zyphera may update these Terms at any time. Updated versions will be posted on this page with the revised date.


Continued use of the website constitutes acceptance of updated Terms.

 

 

 

12. Governing Law

 


These Terms are governed by applicable laws in the jurisdiction where the business operates.


Customers are responsible for ensuring compliance with local laws before purchasing.

 

 

 

13. Contact Information

 


For questions regarding these Terms:


Zyphera

Email: [your email]

Website: www.zyphera.com.au